Services and Amenities

High-speed Internet

Our hotel offers complimentary wireless high speed Internet access in our lobby, Pine Room Pub and The Regency Room. Wired/wireless HSIA is available in guest rooms/meeting space for a nominal fee.

Wireless Internet
Wireless Internet connectivity is available throughout the entire hotel.

Dial-up Internet
Data ports are available in each in-room phone for dial-up connections.

PrinterOn
Our PrinterOn service allows you convenient complimentary printing from your room to the front desk.

Voice Mail
Voice mail access is available in all guest rooms.

Television
Color TVs with in-house meeting channels, free HBO, pay-per-view movies, music, and Nintendo games.

Bathrooms
Complete bath accessories, including hair dryers and Neutrogena products (shampoo, soap and lotion), are placed in every guest room. Each guest room also features a night light.

Turn-down Service
Nightly turn-down service available upon request.

Laundry
Irons and ironing boards in every room. Laundry services are available as well with same day service including fold and wash, press and dry cleaning. Please contact the front desk or our housekeeping department for more information. Dry cleaning is available Monday - Friday.

Wolfgang Puck Coffee
Wolfgang Puck Coffee and coffee makers are standard in every guest room.

Accessible Accommodations
The hotel has rooms that are variously equipped with roll-in showers or tubs, grab rails, closed caption TV, and have either a king bed, or double/double beds. A TTD kit with sight-impaired smoke detector, phone ringer and alarm clock is available for check-out at the front desk.

Pet Policy
Pets are not permitted. Exceptions are made for service dogs.

Lighted Vanity Mirrors
Lighted vanity mirrors are featured in each guest room.

Fitness Center
Complete Fitness Center featuring Life Fitness aerobic and weight training equipment.

Pools
Seasonal outdoor swimming pool and year-round outdoor whirlpool are located adjacent to the fitness center.

ATM
Automated Teller Machine is conveniently located in our lobby.

Baggage Storage
Baggage Storage is available upon request.

Safety Deposit Box
Safety Deposit Boxes are available. Please inquire at our front desk.

Ice/Vending
Ice and vending machines are conveniently located on guest floors.

Security
24 hour security services.

Business Center
Our business center offers full conference support, including personal computer stations and administrative services.

Palm Court Office
Located adjacent to the lobby, our spacious Palm Court Office offers a personal computer station for your convenience.

Video Conferencing
Can be arranged through Conference Services.

CARE Line
Twenty-four hours a day we provide a CARE "Hotline" available to all guests, should they need immediate assistance.

Catering Services
To plan that special event, contact our Catering Sales office at 540-985-5900 or browse our Special Events section.

Churches
A variety of denominations for worship are a short distance (walking) from the Hotel. For a complete listing of churches and service times, please call
540-985-5900.

Credit Cards
American Express, MasterCard, Discover, Diners Club and VISA.

Complimentary Shuttle Service

Dining
Numerous options are available during your stay. For more detail, click on Dining tab, but guests can enjoy the famed Regency Dining Room, in-room dining, or the Pine Room Pub. We have children's menu selections throughout and in-room dining is available for your convenience 18 hours per day. Private functions can be arranged through our Catering Services or restaurant management office at (540) 985-5900.

Regency Gifts
Available for all sundries and those last-minute needs. We have a wide variety of gift items ranging from Hotel Roanoke & Conference Center logo merchandise to fine jewelry and accessories. Specialty gift items can be ordered for conference attendees as well.

In-room Hospitality Services
For in-room entertaining, or hospitality packages, please contact our in-room dining department for your favorite libation.

Shopping/Theatre/Arts District
A short walk over the pedestrian walkway brings you to downtown Roanoke, where you'll find an eclectic mix of galleries, shops and restaurants, seasonal events and the famous Roanoke Farmer's Market. Complimentary shuttle service is available to Valley View Mall as well.

Museums
The Taubman Museum of Art is a quick walk across the pedestrian walkway. Bring your room key and receive $1 off admission. Center in the Square is a cultural mecca with professional theater, music and dance, plus museums of history and science. The Virginia Museum of Transportation features steam locomotives, railcars, trucks, trolleys, carriages and vintage cars. The O. Winston Link Museum, located across the street from the Hotel, features photographs and memorabilia from O. Winston Link, hailed as one of the most influential Photographers of the 20th Century.

Complimentary shuttle service to Regal Valley View Grande movie theatres or live theatre is available.