Support Services

As an approved member of the International Association of Conference Centers, we provide an entire staff to help plan your wedding. Your personal Social Event Manager will handle every detail - from buffets to banquets, from teleconferencing to room reservations and more. Plus, at our conference center, the information superhighway is always at your fingertips, as are the latest advances in multimedia and video teleconferencing. Our in-house Technology Consultant will meet with you to help design and plan for your every need. Supporting the facility's capabilities is a technical staff available seven days a week. Technical and AV features include:

Conference Services include:

Conference Consultant:

Once you have selected the Hotel Roanoke & Conference Center as your meeting site, a conference planner will be assigned to your group and serve as your primary source of information and assistance throughout the planning of your conference. Based upon the uniqueness of your meeting, your conference consultant will make recommendations and arrangements for the appropriate meeting room set-ups, the use and coordination of audio-visual equipment, recreation, transportation needs and any other special events. During your meeting, your conference consultant will be on site for all of your planned events and readily available to implement any changes or handle any additional requests.

Technicians

Our talented and knowledgeable technician staff is here to make sure your presentation goes as flawlessly as possible. Our technicians will meet with you before your meeting, make sure your equipment is ready and help you become more comfortable with operating it.

For an added level of service Dedicated Technicians are available. With a Dedicated Technician you have that knowledge and service right in your meeting room during your event to make sure everything goes smoothly, operate the equipment for you, and spot any potential problems before they occur and solve them!

Business Center:

Located in the heart of the Conference Center offering full conference support to include two personal computer stations with printers for attendee access. Attendants will assist with any last minute changes, photocopying, telefaxing and administrative services you need during your meeting.

Data & Computers

Your presentation is the most important thing. It's the reason to be here, and it's our job to make sure it can be seen. Our LCD projectors range from 1200 - 3000 ANSI Lumens, to ensure your presentation is bright enough to be seen by everyone in the room and have keystone correction to keep your image looking great. For our larger ballrooms projectors are equipped with wide-angle lenses to take up less floor space, allowing more people to fit in a room and still have excellent looking projection.

To help ease travel, computers are available for your presentations, loaded with Microsoft Office and Microsoft Power Point. Instead of having 12 presenters carrying computers, just have them bring their presentation on floppy, CD, or zip disk and load them on our computer, ready for presentations and already connected to our projectors.

Keep your conference in touch with the world with E-mail stations. These stations can be placed around the conference center and allow your attendees to check e-mail, news, or who just outbid them on Ebay during breaks. If you know your conference attendees will possess wireless cards you might want to make arrangements for a wireless café, where they can sit comfortably and connect with the outside world.