Fulfilling your every need, The Hotel Roanoke & Conference Center offers a wide variety of guest services. Our staff handles your requests with efficiency, elegance and discretion.
Guest Services
- Accessible Accommodations
Accessible guest rooms available upon request for guests who require accessible accommodations.
- Babysitting
We are happy to arrange for babysitting services in advance of your stay. Please contact our front office manager at (540) 985-5900 to arrange services.
- Business Center
Our business center offers full conference support, including personal computer stations and administrative services.
- CARE Line
Twenty-four hours a day we provide a CARE "Hotline" available to all guests, should they need immediate assistance.
- Catering Services
To plan that special event, contact our Catering Sales office of click on Special Events.
- Churches
A variety of denominations for worship are a short distance (walking) from the Hotel. For a complete listing of churches and service times, please call the concierge at 540-985-5900.
- Credit Cards
American Express, MasterCard, Discover, Diners Club, VISA.
- Dining
Numerous options are available during your stay. For more detail, click on Dining tab, but guests can enjoy the famed Regency Dining Room, in-room dining, or the Pine Room Pub. Private functions can be arranged through our Catering Services or restaurant management office at (540) 985-5900.
- Florist (in-house)
Floral arrangements can be ordered from our in-house florist, Regency Floral. Call 540-853-8292.
- Gift Shop
Available for all sundries and those last-minute needs. Specialty gift items can be ordered for conference attendees.
- Hearing-Impaired
Guest rooms and communication equipment available upon request.
- Hospitality Sales
For in-room beverage services, or hospitality packages, please contact our Room Service Department for your favorite beer, wine, alcoholic beverages and mixes.
- Pet Policy
Pets accepted with prior approval.
- Shopping
Available in downtown around the Market Square (walking distance), or complimentary shuttle service is available to Valley View Mall.
- Theatre
Complimentary shuttle service to Valley View Grande movie theatres or live theatre is available (walking distance) at Mill Mountain Theatre (seasonal).
- Video Conferencing
Can be arranged through group sales office.
|
