Fulfilling your every need, The Hotel Roanoke & Conference Center offers a wide variety of guest services. Our staff handles your requests with efficiency, elegance and discretion.
In-Room Amenities
- High-speed Internet
All of our guest rooms have high-speed Internet access availability
- Wireless Internet
Wireless Internet connectivity is available throughout the entire hotel
- Dial-up Internet
Data ports are available in each in-room phone for dial-up connections
- PrinterOn
Our PrinterOn service allows you to conveniently print from your room to the front desk
- Voice Mail
Voice mail access is available in all guest rooms
- Television
Color TVs with in-house meeting channels, free HBO, pay-per-view movies, music, and Nintendo games
- Bathroom
Complete bath accessories, including hair dryers and Neutrogena products (shampoo, soap and lotion), are placed in every guest room
- Turn-down Service
Nightly turn-down service available upon request
- Laundry
Irons and ironing boards in every room. Laundry services available as well (same day service)
- Coffee
In-room coffee makers are standard in every guest room
- Accessible Accommodations
Yes, the hotel has rooms that are variously equipped with roll-in showers or tubs, grab rails, closed caption TV, and have either a king bed, or double/double beds. A TTD kit with sight-impaired smoke detector, phone ringer and alarm clock is available for check-out at the front desk.
- Pet Policy
Pets are not permitted. Exceptions are made for service dogs
Other Hotel Amenities
- Fitness Center
Complete Fitness Center featuring Life Fitness aerobic and weight training equipment
- Pools
Seasonal outdoor swimming pool and year-round outdoor whirlpool are located adjacent to the fitness center
- ATM
Automated Teller Machine is conveniently located in our lobby
- Baggage Storage
Baggage Storage is available upon request
- Safety Deposit Box
Safety Deposit Box is available. Please inquire at our front desk
- Ice/Vending
Ice and vending machines conveniently located on guest floors
- Security
24 hour security services
- Business Center
Our business center offers full conference support, including personal computer stations and administrative services
- Palm Court Office
Located adjacent to the lobby, our spacious Palm Court Office offers a personal computer station for your convenience
- Video Conferencing
Can be arranged through Conference Services
- CARE Line
Twenty-four hours a day we provide a CARE "Hotline" available to all guests, should they need immediate assistance
- Catering Services
To plan that special event, contact our Catering Sales office at 540-985-5900 or browse our Special Events section
- Churches
A variety of denominations for worship are a short distance (walking) from the Hotel. For a complete listing of churches and service times, please call the concierge at 540-985-5900
- Credit Cards
American Express, MasterCard, Discover, Diners Club and VISA
- Dining
Numerous options are available during your stay. For more detail, click on Dining tab, but guests can enjoy the famed Regency Dining Room, in-room dining, or the Pine Room Pub. We have children's menu selections throughout and in-room dining is available for your convenience 18 hours per day. Private functions can be arranged through our Catering Services or restaurant management office at (540) 985-5900
- Regency Floral (in-house)
Floral arrangements can be ordered from our in-house florist, Regency Floral. Call 540-853-8292
- Regency Gifts
Available for all sundries and those last-minute needs. We have a wide variety of gift items ranging from Hotel Roanoke & Conference Center logo'd merchandise to fine jewelry and accessories. Specialty gift items can be ordered for conference attendees as well
- In-room Hospitality Services
For in-room entertaining, or hospitality packages, please contact our In-room Dining department for your favorite libation
- Shopping/Theatre
A short walk over the pedestrian walkway brings you to downtown Roanoke, where you'll find an eclectic mix of galleries, shops and restaurants, seasonal events and the Famous Farmer's Market. Complimentary shuttle service is available to Valley View Mall as well
- Theatre/Museums
Complimentary shuttle service to Valley View Grande movie theatres or live theatre is available (walking distance) at Mill Mountain Theatre (seasonal). Center in the Square is a cultural mecca with professional theater, music and dance, plus museums of history, art and science. The Virginia Museum of Transportation features steam locomotives, railcars, trucks, trolleys, carriages and vintage cars. The O. Winston Link Museum features photographs and memorabilia from O. Winston Link, hailed as one of the most influential Photographers of the 20th Century.
- Mill Mountain Zoo
On top of Roanoke’s Mill Mountain, off the Blue Ridge Parkway and alongside the famous Roanoke Star, is an AZA accredited five-acre zoo exhibiting 50 species of mammals, birds and reptiles. Animals include a Siberian Tiger, Snow Leopards, Red Pandas, Japanese Macaques, and much more!
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