Return to the main site

110 Shenandoah Ave NW,

Roanoke, VA 24016

Hotel: 540-985-5900

Fax: 540-853-8264

Reservations: 1-866-594-4722


Awarded the AAA Four Diamond Designation Rating & Best of Inspector's Award for Housekeeping

Skip Awarded the AAA Four Diamond Designation Rating & Best of Inspector's Award for Housekeeping
AAA four diamond award logo

The Hotel Roanoke & Conference Center, Curio Collection by Hilton and has been awarded the esteemed AAA Four Diamond Designation Rating for lodging and restaurants in for the third straight year. The hotel is part of the exclusive Curio Collection by Hilton, a global portfolio of  upper upscale, one-of-a-kind hotels and resorts all celebrated for their individuality.

“We are honored to receive the coveted AAA Four Diamond Rating again for the hotel and we’re honored to be recognized with an additional Best of Inspector’s Award for housekeeping,” said Brian Wells, general manager of The Hotel Roanoke & Conference Center, Curio Collection by Hilton. "The importance and responsibility of representing Virginia’s Blue Ridge to our visitors and guests is an honor and the AAA Four Diamond designation affirms our commitment. It's a source of tremendous pride for our entire team, especially given the many hardships faced throughout the past year."

The AAA Inspector’s Best of Housekeeping designation is awarded to hotel’s that earn the highest possible hotel housekeeping scores at their most recent inspections. Properties must demonstrate housekeeping excellence for two consecutive inspections and be free of AAA member complaints to meet the criteria for this award, which puts them in the top 25% of all 27,000 AAA Inspected & Approved hotels.

For more than 80 years, AAA has used professional inspectors to conduct in-person property inspections. Just 6.1 percent of the more than 27,000 AAA Inspected & Approved hotels make the Four Diamond list. The company’s team of inspectors assesses each of the eligible properties based on comfort, cleanliness, security and available services and amenities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

“AAA is pleased to recognize The Hotel Roanoke & Conference Center, Curio Collection by Hilton as a Four Diamond hotel,” said Michael Petrone, director of AAA Inspections & Diamond Ratings. “These establishments dedicate a significant amount of attention to the little extras that help ensure a consistent and memorable guest experience. To uphold the exceptionally high standards required on a daily basis to attain this rating is an outstanding achievement.” 

View The Roanoke Rail Cam

Skip View The Roanoke Rail Cam


The Roanoke Rail Cam provides a visual path to explore, learn and access Roanoke’s rich railroad heritage with connecting to the O.Winston Link Museum, Virginia Transportation Museum, The Hotel Roanoke and Conference Center and The Norfolk and Western Historical Society.  From O. Winston Link’s stunning photography displays located in the historic Norfolk & Western Passenger Station and the vintage locomotives exhibits at the Virginia Museum of Transportation, to the historic Hotel Roanoke and Conference Center founded and built by the railroad in 1882, The Roanoke Rail Cam is the premier site for remote train watching in Roanoke, Virginia.

 “The live feed is a celebration of Roanoke’s heritage and provides visitors and residents the opportunity to visually see and learn the history and connection of the railroad in the Roanoke Valley,” said Brian Wells, general manager of The Hotel Roanoke & Conference Center.  “I invite everyone to visit, learn and enjoy the bustling railroad that has been an integral part in the history and development of the Roanoke Valley.”

The Hotel Roanoke and Conference Center also features the Train Lover’s Package with accommodations overlooking the railroad, breakfast for two in the Regency Room, a commemorative history mug and tickets for two to The O. Winston Link Museum and The Virginia Museum of Transportation.

Watch Live |

A Heritage of Hospitality

Skip A Heritage of Hospitality

Built in 1882, the Tudor-style Hotel Roanoke is listed on the National Register of Historic Places, and is a member of the International Association of Conference Centers. The Hotel Roanoke & Conference Center is located in the Gainsboro neighborhood of Roanoke, Virginia. The Hotel Roanoke & Conference Center today features 329 luxuriously appointed guestrooms and a 63,000- square-foot, high-tech conference center. It is a joint project of Hotel Roanoke LLC, the City of Roanoke and Virginia Tech. In the beginning, Roanoke was a little town named Big Lick when enterprising railroad magnate Frederick J. Kimball chose it as the site of a railroad juncture and a major city. After Kimball combined two of his railroads into the Norfolk and Western Railroad, he built his vision of a comprehensive community with the Hotel Roanoke as its grand centerpiece. Travelers coming to the city or breaking a tiring rail journey made the Hotel Roanoke their haven.

Historic Hotel Roanoke when it was built

Built in a wheat field on a little hill, the Hotel Roanoke began as a rambling wooden structure of less than three dozen rooms. As the city grew, the railroad consistently provided resources for hotel additions, remodeling and furnishings to maintain the Hotel's reputation for excellence. Even in the Depression year of 1931, the railroad spent $225,000 for a wing with 75 rooms, a 60-car garage and such "modern" amenities as circulating ice water, movable telephones and electric fans. By then the Hotel's "Queen Anne" appearance had evolved into something Tudorean, the finishing touches of which were added in the major alterations of 1937-38, when Hotel Roanoke acquired its distinctive facade and entrance. Added too were new public rooms, most of which today's guests will recognize. The history of the Hotel has been carefully preserved over the years.

In 1989, Norfolk Southern Corporation, direct descendant of Kimball's Norfolk and Western Railroad, concluding that its transportation business meant rail service, not room service, closed the Hotel it had owned and operated for 107 years and gave it to the Virginia Tech Real Estate Foundation. After being closed for four years, in 1993 the Hotel Roanoke began a multi-million dollar restoration and remodeling renovation project, funded by a package of public and private financing in conjunction with the City of Roanoke and Virginia Tech.

Hotel Roanoke's Preservation

Skip Hotel Roanoke's Preservation
Exterior of the Hotel Roanoke at night
Re-opening in April of 1995, Hotel Roanoke carefully preserved the past with touches such as an antique-filled lobby, original Czech-made chandeliers, a restored Regency Room (home of our signature Peanut Soup), Pine Room (formerly an Officers' Club in World War II), and the Palm Court, the original ceiling of which was painted to show the constellations as they appeared in the skies the day the first train came to Roanoke in 1852. Simultaneously, the Hotel Roanoke embraced the future by building a 63,000 square-foot meeting space, featuring state-of-the-art technology and accommodating more than 1,200 people, evolving into the Hotel Roanoke & Conference Center.

Today, the old Hotel Roanoke is the new Hotel Roanoke, restored and remodeled through a multi- million dollar package of public and private financing, including as a palpable gesture of affection for “their” hotel, $7 million in donations and loans from local individuals and companies.

With a new high-tech Conference Center and other contemporary services and amenities, the hotel still retains the gracious flavor of the old Hotel, ready to greet and captivate guests just as it did for more than a century. As the Hotel Roanoke & Conference Center moves towards the future we will continue our commitment to excellence and providing a wealth of entertainment, dining, and hospitality options

The Grand Old Lady

Skip The Grand Old Lady

In addition to railroad travelers and businessmen, out-of-towners in the 19th century came to Hotel Roanoke to enjoy long vacations in mountain air. Since the time of the Hotel's original guests have come Presidents of the United States, governors, millionaires, theater and sports stars, attendees for political and business conventions, and Miss Virginia competitors since 1953. Not as celebrated as these notables, but perhaps more important - since they have always formed the core of the Hotel's business - are countless thousands of Roanokers.

Veranda of the Hotel Roanoke

Experience Hotel Roanoke Conference Center

Skip Experience Hotel Roanoke Conference Center
Exterior of the Hotel Roanoke

Your Experience Begins Here

Hotel services, restaurants, attractions, daily specials and more! Welcome to The Hotel Roanoke & Conference Center Experience®! Visit when on-property and have mobile and direct access to hotel services, location maps, local restaurant and attraction recommendations and the ability to be informed of any specials while on property.

Experience® is accessible via the Internet and has been specifically designed for today's variety of smart phones and their respective browsers and operating systems for easy and quick access. 

Simply visit and enjoy The Hotel Roanoke & Conference Center Experience®!

VA Green Commitment

Skip VA Green Commitment

Our Commitment

The Hotel Roanoke & Conference Center is committed to supporting sustainable practices, including eco-friendly guest amenities and initiatives, environmentally friendly Virginia green meetings, conferences and events in our facility. Hosting Virginia Green events are not only good for the Earth, but they're great for business. 

As a Virginia Green Lodging property since 2005, we are aggressively working to limit our impact on the environment as much as possible. Our team will work diligently to guarantee your meeting is as environmentally conscious as possible and we will work with you to ensure all your needs are met and satisfied.

Tesla Charging Stations

Destination convenient charging at The Hotel Roanoke & Conference Center! The historic property proudly partners with Tesla and GE to make charging when you arrive as simple as charging at home. Pull up to Valet and you will be conveniently serviced while you shop, dine, or for an overnight visit in Virginia's Blue Ridge!

2 Tesla Connectors and 1 GE Connector available.

Available to the public. Please see valet attendant at the front of the hotel.

More Resources About Hotel Roanoke

Skip More Resources About Hotel Roanoke

See the links below to view additional PDF resources about Hotel Roanoke, or call (540) 985-5900 for more information.