Frequently Asked Questions
Everything you need to know about The Hotel Roanoke & Conference Center, Curio Collection by Hilton, all in one place. If you have additional questions, please contact us online or call (540) 985-5900.
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What Time Is Check In/Out?
Check-in: 4 p.m.
Check out: 11 a.m.
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Is the Hotel Roanoke Pet Friendly?
While we love our furry friends, The Hotel Roanoke & Conference Center only accepts service animals on our property.
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Does the Hotel Roanoke Have Parking Available?
Yes, we have a self-parking lot with a free shuttle from the self-parking lot main entrance to the hotel's entrance. We also offer $21 overnight valet parking.
Here are our parking rates:
Overnight Rates
Valet Overnight: $21 Overnight
Self-Parking Overnight: $15
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What Is the Hotel Roanoke's Cancellation Policy?
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
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Does the Hotel Roanoke Have a Restaurant?
Yes! We have multiple delicious dining options, including The Regency Room, The Pine Room, Steam Coffee + Eatery & more with room service also available!
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Does Hotel Roanoke Have a Gym?
Yes, our fitness center is complimentary to all registered guests. After your work out, relax poolside on the newly renovated pool deck!
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Does Hotel Roanoke Offer Dry Cleaning?
Yes, we offer same-day dry cleaning services to our guests.
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What Is There to Do Around Hotel Roanoke?
There are countless things to do around the hotel, including exploring Virginia's Blue Ridge, hitting the links and experiencing historic downtown Roanoke like a local.